Employer Help

Q. How do I establish my Employer Account?

Employers have the ability to quickly and easily establish accounts either online or by invoice. Our site offers you the ability to pay with MasterCard, Visa, Discover, or American Express online or by Company check through the local sales executive. To get started, click on “Employer Account”. To talk with a sales executive, either call our toll free number or the contact number on the sign up page. By signing up online, your account can be operational in minutes!

Q. How do I add my Company Profile?

Login to your account using your Username and password, and click on “Modify Profile” We provide a text box to input background information about your Company which would then appear with your job postings. After your information is entered, click on “Update” at the bottom of the page.

Q: How many users am I allowed to have in my account with unique Usernames and Passwords?

You are allowed up to 3 additional recruiters. You can set those up under “Modify Profile”. You may purchase additional recruiter logins by contacting Customer Service at the 800 number provided on the site.

Q: From a single login, can I manage multiple Careers Online sites?

Yes! To do so, please contact your local sales executive or call the 800 number provided.

Q. How do I upgrade my account?

Click on “Upgrade Account”. You have the option of easily upgrading through the website with an online transaction, or by calling the 800 number or the local sales executive.

Q. How do I post my opening?

Once you have logged into your account, click on “Job Postings”. In Step 1 you will enter your Discipline, Level, and Type of Employment along with the Job Title and an actual location that the job is located in. Step 2 provides a text box to enter the actual job description. Step 3 allows Employers to select an e-mail address or fax number to send responses to a third party. REMINDER: The key user of the site will be notified via e-mail automatically. Step 4 is an optional message forwarding feature to a third party. Any response entered here will be sent to all applicants who “Apply” for the position. This saves you the time of responding individually to each applicant. Click “Add” at the bottom of the screen to save your posting. Formatting tips.

Q: How long will my posting(s) be visible to Job Seekers?

Posted positions will stay on the Careers Online site for 30 days from the posted date.

Q. I have filled my posting. What do I do now?

If you click on “Job Postings”, you will see a complete list of your postings. Beside each posting you will have 4 options. One option is “disable”. This will disable the posting but keep it on your account for future use. You can also “Delete” the posting to remove it from your account completely. We recommend using “Disable”.

Q. Can I have my responses forwarded to an email address or fax number?

In Step 3, under “Job Postings” you can forward the individual job posting responses to either an e-mail address or a fax number. We highly recommend that you interact with applicants online using the messaging and interviewing features. This will help you streamline and manage the recruitment process.

Q. How do I retrieve my responses?

To retrieve Job Seeker resumes and messages, simply click on the “Mail” tab located at the top of your Employer page. The responses will be displayed by most recently received. You can then click on “View” to view each Job Seekers resume.

Q. How do I search resumes?

To search the resume database, click on the “Search Resumes” tab at the top of your Employer page. Step 1: Allows you to enter your Disciplines. Please note that you can enter multiple disciplines at one time. Step 2: Enter Level of Employment. Step 3: Enter an e-mail address if searching for a specific Job Seeker.(optional) Step 4: Enter a name if searching for a specific Job Seeker.(optional) Step 5: Enter Type of Employment. Step 6: Keyword search. (optional) Step 7: Search – you may indicate to search for local candidates only. (optional) To finish the process click on “Search” at the bottom of the page. You can then click on “View” to view each Job Seekers resume.

Q. How do I save a potential Job Seeker?

Whenever you view a Job Seeker resume, either through the “Mail” box on your account or when conducting a search of the resume database, Employers have the opportunity to save notes, messages, and Online Interviews for future reference. Simply enter your notes in the text box provided which will appear under the resume information, and then click on “Save”. Whenever an initial message is sent to a Job Seeker, a note is made of the date that the message was sent under “Saved Job Seekers”. Any additional notes, messages, or interviews regarding a saved Job Seeker are automatically placed in this electronic file.

Q: I pulled up a Confidential resume. How do I contact this Job Seeker?

Below the resume you have the choice of sending an Online Interview or a message to the Job Seeker. The Job Seeker is notified via e-mail.

Q: Can I search for a specific Job Seeker?

If you have the Job Seeker’s name or e-mail address, go to “Search Resumes”. Click on “All Disciplines” in Step 1 then enter either the name or e-mail address and click “Search”.

Q. What is Auto Search, and how do I use the Auto Search feature?

The AutoSearch™ feature is a powerful searching tool which accesses the database daily and finds new resumes that match the criteria that you specify. The results are then listed under “Auto Search” and an e-mail notification is sent daily to an e-mail address of your choice. To use Auto Search, simply click on the Auto Search tab located at the top of your Employer page. Then click on “Add New Auto Search”. Enter your qualifiers, such as: Discipline, Level and Type of Employment, Keyword, and an e-mail address to send the responses to. You can also select to have the system search for resumes in your “Home” market, or for the entire database. Then click on “Save”. You are allowed an unlimited number of Auto Searches.

Q. How do I conduct an online interview?

A: You can use our powerful online interview builder to create a custom interview form. An online interview can be created/retrieved and scheduled for a Job Seeker by pulling up a particular Job Seekers resume. The online interview is located below the Job Seekers resume information. Simply click on “Schedule” to set up your interview. You can then select questions from our pre-selected list or enter questions of your own and follow the prompts to complete the process.

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